Quality Policy

ACS Recruitment Solutions provides permanent and temporary recruitment services across the professional services, warehousing, distribution and food production sectors within the United Kingdom, including onsite workforce coordination at major client premises.

We are committed to:

• Delivering compliant, competent and reliable temporary and permanent staffing solutions

• Meeting all applicable legal and regulatory requirements, including UK employment and right-to-work legislation

• Meeting candidate and client requirements, and enhancing customer satisfaction

• Maintaining strong, transparent relationships with clients, workers and stakeholders

• Ensuring onsite coordinators operate in full alignment with our Quality Management System

• Monitoring and improving service performance through defined KPIs

• Continually improving the effectiveness of our Quality Management System in accordance with ISO 9001:2015

This policy is communicated to all employees and is reviewed annually as part of our Management Review process.

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